Orders and quotes
Prices, availability, delivery dates, and product suitability are confirmed when the sales desk reviews the order or quote request.
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Terms and conditions
This page summarises how quotations, orders, product information, and support are handled. Terms confirmed at checkout or in a written quotation take precedence.
Product information
Product data is supplied to help identify parts. Customers should confirm compatibility before ordering critical spares.
Contract and payment
An order or quote request is not accepted until availability, total price, delivery, payment terms, and any special-order conditions are confirmed through checkout or in writing.
Customer details
Customers are responsible for providing accurate account, billing, delivery, tax, and contact information and for checking the order before payment or written acceptance.
Consumer and trade purchases
Some statutory rights depend on whether a purchase is made as a consumer or in the course of business. Nothing on this page is intended to exclude rights that cannot lawfully be excluded.
Written terms take precedence
Product-specific quotation terms, supplier restrictions, and the terms presented during Shopify checkout form part of the transaction and take precedence where they are more specific.