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SPARES.AUTOMATION

Delivery & returns

Delivery information

01

Basket

Products and required quantity of items you have selected for purchase will appear in your basket

02

Checkout

The delivery address and Shopify shipping rules calculate the available delivery charges.

03

Order updates

Dispatch and tracking details are emailed after each purchase

Charges calculated before payment

Available delivery services and charges are calculated at checkout from the delivery address listing You will see the total delivery price before placing the order.

Dispatch and tracking

When courier tracking is available, an order update, will show in your account under tracking

International delivery

Availability, transport, duties, taxes, import requirements, and delivery responsibility are confirmed for the destination before an overseas order is processed.

Damage are missing items

Check deliveries promptly. Report visible damage, missing quantities, or an incorrect product along with the order number and keep the correct packaging.

Something wrong with your delivery?

Open a return request and select the affected item, quantity to be returned, and reason for return. You will then receive an emailed reference. If items were ordered in error, you will have to pay for insured returns with tracking details

Start a return